Terms of service

This website is operated by ClariFlow. Throughout the site, the terms “we”, “us” and “our” refer to ClariFlow.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, region, or state of residence, or that you have given us consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose.

You must not transmit any viruses, malware, or harmful code through this website.

Product Information

We make every effort to display our products, descriptions, images, prices, and availability as accurately as possible.

However, we do not guarantee that all product descriptions, colours, images, prices, or other content on the website will always be accurate, complete, current, or error-free.

Product images are for illustration purposes only. Packaging, colour, accessories, or small design details may vary depending on stock, supplier updates, or manufacturing changes.

Health and Product Disclaimer

ClariFlow products are designed to support personal nasal care and general wellness.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any information on our website is provided for general information only and should not be considered medical advice.

Always follow the product instructions carefully.

If you have a medical condition, ongoing sinus issues, nasal injury, recent surgery, frequent nosebleeds, ear problems, or any concerns about using a nasal irrigation product, please speak to a qualified healthcare professional before use.

We are not responsible for misuse, incorrect use, failure to follow instructions, or use of the product for purposes other than intended.

Orders

When you place an order through our website, you agree to provide accurate, complete, and up-to-date information.

We reserve the right to refuse, cancel, or limit any order where we believe there may be an error, fraud risk, payment issue, stock issue, pricing mistake, or breach of these terms.

Once an order has been placed, you will receive an order confirmation email. This does not guarantee acceptance of the order until the order has been processed.

Pricing and Payments

All prices are shown on our website and may be changed at any time without notice.

We reserve the right to correct pricing errors or cancel orders affected by incorrect pricing.

Payments are processed securely through the payment methods available at checkout.

We do not store your full payment card details.

Shipping and Delivery

Shipping times are estimates only and may vary depending on destination, courier delays, customs checks, stock availability, public holidays, or circumstances outside our control.

We are not responsible for delays caused by incorrect shipping details provided by the customer.

Please ensure your shipping address is correct before placing your order.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Because our product is a personal hygiene and nasal care item, opened, used, or unsealed products cannot be returned for change of mind unless faulty, damaged, or not as described.

All refunds are subject to quality check approval after the returned item has been received and inspected.

Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store.

You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment details, so that we can complete your transactions and contact you when needed.

Third-Party Tools and Links

Our website may include links to third-party websites, apps, payment providers, delivery services, or social media platforms.

We are not responsible for the content, accuracy, policies, or practices of third-party websites or services.

Using third-party services is at your own risk.

User Comments, Reviews, and Feedback

If you submit reviews, comments, photos, videos, messages, or feedback to us, you agree that we may use, edit, publish, or share this content for marketing, customer service, or website purposes, unless you tell us otherwise.

You must not submit content that is abusive, unlawful, misleading, offensive, defamatory, or infringes the rights of others.

Prohibited Uses

You must not use our website or products:

- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To harass, abuse, insult, harm, defame, or discriminate
- To submit false or misleading information
- To upload viruses or malicious code
- To interfere with the security or operation of the website
- To attempt fraud or unauthorised transactions

Limitation of Liability

To the fullest extent permitted by law, ClariFlow shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

Nothing in these terms limits your statutory rights.

Intellectual Property

All website content, including text, images, graphics, branding, logos, designs, and layout, belongs to ClariFlow or its content providers and must not be copied, reproduced, distributed, or used without permission.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page.

Your continued use of the website after changes are posted means you accept those changes.

Contact Information

Questions about these Terms of Service should be sent to:

Email: omincharge11@gmail.com

Business Hours:
Monday to Sunday, 9:00am - 5:00pm GMT

Social Media:
TikTok: @clarifloww
Instagram: @clarifloww
Facebook: Clari Floww